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Clinical Medical Services-RN-ICU-Critical care


  • Asen-LG Associates
  • 02/12/20
  • North Chicago, IL
  • 60064
  • 27.00-32.00 / Hourly
  • Contractor
Clinical Medical Services-RN/ICU.Critical care

7525 27-32.00 an hour w2 contract (no benefits) 02/10/2020 to 02/07/2021

Provides medical support with emphasis on the intake of medical product experiences and processing standard communication requests. Acts as a liaison with Quality Assurance for product quality problems where an adverse event is involved. Works with Customer Service to provide standard information and product replacement as necessary. Provides assistance to the medical and lay community with standard information that is from the package insert or information from the standard letter database that deals with labeled and specific off-label information/indications.
This contract position supports the case processing organization to achieve its mission of improving patient lives globally through industry leading safety and compliance by consistent and accurate delivery of high quality, relevant and timely adverse event information.
Core job requirements include
Collect, assess and process adverse event information (clinical and post marketing) in a compliant and timely manner in order to comply with global regulations which includes:
o Seriousness assessment
o Labeling
o Causality
o Initial and Follow - up
Meeting company standards for quality, compliance and productivity.
Remaining current on knowledge and skills required for case processing.
Education:
Minimum: Bachelors degree with related health sciences background, RN, BSN, BS, BS Pharm.
Requirements:
3-5 Years Experience Level.
Attention to detail
Work well within a team
Display positive attitude
Critical Care experience

Preferred but not required:
Pharmacovigilance experience
Aegis database experience
Other expectations:
Available to work a 40 hour work week Monday through Friday
Overtime may be needed based on the need or work requirement of the organization
Holiday coverage may be needed based on the need or work requirement of the organization.

NOTES FROM INTAKE CALL
1) What hours and days will this person be working? Mon-Fri Regular Hours
2) What are the top 5 skills/requirements this person is required have?
1: Be able to speak clear English, due to this being a call center position spending all of the time on the phone the contractor needs to be able to be clearly understood.
2: Be able to be conversational, this is a job where they spend their time speaking all day.
3: Must be outgoing and willing to step up when needed.
4: Critical Care experience (Examples: ICU, ER, CCU)
5: Must be professional at all times and always put best foot forward
3) What years of experience, education, and/or certification are required? 3-5 years experience, Bachelors degree with related health sciences background, RN, BSN, BS, BS Pharm.
4) What is a nice to have (but not required) regarding skills, requirements, experience, education, or certification? Pharmacovigilance experience, Aegis database experience
5) What is the environment that this person will be working in (i.e. group setting vs individual role)? Group setting, within a call center/office environment.
6) Is any testing required for this role? n/a
7) Does this position offer the ability to work remotely on a regular basis or is it an on-site role? If remote opportunity exists, what are the options (i.e. 1 day remote, 4 days on-site)? Not during training but there are remote options after trained.
8) Other notable details from the hiring manager about this role: Make sure your candidate is prepared for the interview, dress professionally, handle self professionally and courteous. Be conversational in the interview and not just give one word answers when questioned. Make sure the resume speaks to the requirements and addresses any gaps in employment.


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